FREQUENTLY ASKED QUESTIONS
Should you have any questions that are not covered in this section, please call the office on 01932 863243 where a member of the team will be happy to help you.
Why Walton Firs Activity Centre?
Walton Firs Activity Centre is an award winning and popular provider of outdoor education services. As well as schools, Scouts, Guides and a variety of other youth groups, our facilities are also used by external providers employed in the outdoor education industry themselves. Our facilities are exciting and varied and our staff are engaging and well-qualified to ensure your visit and experience of the outdoors is the best it can be.
Where is Walton Firs Activity Centre?
The Centre is situated in leafy Surrey, not too far from South West London. It's near the M25 (jct 10), close to the A3 and the M23 is within easy reach, making it easily accessible to all areas in the South East, including the Home Counties, Hampshire, Kent & Sussex. We also welcome groups from further afield too, including abroad.
What does Walton Firs Activity Centre provide?
The Centre can host team building days or residential visits for various lengths from 1 night to a couple of weeks within a variety of accommodation. We have pod villages, 3 buildings with fully fitted kitchens as well as plenty of camping. Catering can be provided as well as a large variety of activities, through a bespoke programme designed to meet your group's needs and led by fully qualified instructors.
Are all bookings for residential stays only?
No, for those not looking to stay overnight, we also provide day trip programmes which will be bespoke to your needs and budgets. Just contact the office to make an enquiry!
Is the site safe?
Yes. CCTV covers the carpark and entrance areas. There are no public footpaths running through our grounds and the site is ringed by a perimeter fence.
What are the minimum and maximum group sizes?
There is no minimum or maximum per visit, it will depend on availability for your chosen dates. For instructor-led activities, sessions are costed in group sizes of 12.
Do you cater for special dietary needs and allergies?
Yes, our on-site chef will cater for all dietary requirements but we do ask for advance notice. This will be discussed before your visit to ensure all needs are accommodated.
When is Walton Firs Activity Centre open?
We are open all year round, closing only for one week over Christmas. With our wide range of indoor accommodation, some with underfloor heating, we are happy to host visits, even in the winter months.
How do I make a booking?
In the first instance, contact the office to discuss availability and the type of accommodation you require. If required, our Programmes Manager will then create a bespoke programme of activities to meet your needs in terms of the participant's ages, needs, group size as well as your budget requirements. Once we have agreed your preferred dates, we ask for a booking form to be completed and returned within 14 days.
Please note, we always have bookings in diary, sometimes 2 years ahead so it's best to book early!
Is it possible to visit the Centre before booking?
Yes, we welcome and encourage you to visit our site before booking. Please call us first so we can arrange for someone to show you around and answer any questions you may have.
Can I make last-minute amendments to my booking?
If you have any late amendments, please contact the office to discuss how best to accommodate the changes.